Key figures

Key figures

2020 2021 2022 2023 2024
Net revenue (million) 1,394.1 1,428.4 1,299.0 1,060.8 1,094.3
Gross margin 22.2% 44.7% 43.6% 47.9% 53.1%
Operating margin -3.3% -2.7% -4.3% 1.0% 8.5%
Return rate 34% 34.8% 36.0% 35.8% 29.9%
Proportion of sales of own brands 42% 39.4% 35.1% 38.2% 44.2%
No. of active customers Nordic LTM (thousand) 1,128 1,137 1,083 973 926
No. of sessions Nordic (thousand) 107,625 103,632 96,159 88,185 88,125
No. of orders Nordic (thousand) 2,564 2,579 2,267 1,876 1,751
Average order value Nordic 712 749 794 777 789
No. of employees 372 250 221 158 151
Proportion of women employed 62% 64% 61% 61% 62%

Quarterly financial information

Q1 2024 Q1 2023 Q2 2024 Q2 2023 Q3 2024 Q3 2023 Q4 2024 Q4 2023
Net revenue (million) 222.2 234.2 314.1 288.6 239.6 236.4 318.4 301.6
Gross margin 49.1% 40.9% 54.7% 49.0% 54.5% 50.7% 53.3% 50.0%
Operating margin 0.6% -14.4% 9.7% 2.7% 10.5% 5.4% 11.4% 8.0%
Return rate 33.4% 37.8% 31.3% 38.0% 27.1% 34.3% 27.9% 33.0%
Proportion of sales of own brands 39.9% 35.8% 43.8% 41.2% 45.2% 39.4% 47.2% 36.3%
No. of active customers Nordic LTM (thousand) 943 1,070 926 1,055 911 1,032 926 973
No. of sessions Nordic (thousand) 19,008 22,261 24,826 23,231 19,186 18,956 25,104 23,736
No. of orders Nordic (thousand) 369 435 502 536 352 393 529 512
Average order value Nordic 810 762 809 764 832 817 726 771
No. of employees 150 169 151 165 151 148 150 153
Proportion of women employed 62% 62% 60% 60% 64% 59% 64% 62%