Key figures
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Key figures
| 2019 | 2020 | 2021 | 2022 | 2023 | |
|---|---|---|---|---|---|
| Net revenue (million) | 1 452.2 | 1 394.1 | 1 428.4 | 1 299.0 | 1 060.8 |
| Gross margin | 23.3% | 22.2% | 44.7% | 43.6% | 47.9% |
| Operating margin | -4.3% | -3.3% | -2.7% | -4.3% | 1.0% |
| Return rate | 38% | 34% | 34.8% | 36.0% | 35.8% |
| Proportion of sales of own brands | 44% | 42% | 39.4% | 35.1% | 38.2% |
| No. of active customers Nordic LTM (thousand) | 1 147 | 1 128 | 1 137 | 1 083 | 973 |
| No. of sessions Nordic (thousand) | 104 807 | 107 625 | 103 632 | 96 159 | 88 185 |
| No. of orders Nordic (thousand) | 2 680 | 2 564 | 2 579 | 2 267 | 1 876 |
| Average order value Nordic | 726 | 712 | 749 | 794 | 777 |
| No. of employees | 382 | 372 | 250 | 221 | 158 |
| Proportion of women employed | 64% | 62% | 64% | 61% | 61% |
Quarterly financial information
| Q1 2024 | Q1 2023 | Q2 2024 | Q2 2023 | Q3 2024 | Q3 2023 | |
|---|---|---|---|---|---|---|
| Net revenue (million) | 222.2 | 234.2 | 314.1 | 288.6 | 239.6 | 236.4 |
| Gross margin | 49.1% | 40.9% | 54.7% | 49.0% | 54.5% | 50.7% |
| Operating margin | 0.6% | -14.4% | 9.7% | 2.7% | 10.5% | 5.4% |
| Return rate | 33.4% | 37.8% | 31.3% | 38.0% | 27.1% | 34.3% |
| Proportion of sales of own brands | 39.9% | 35.8% | 43.8% | 41.2% | 45.2% | 39.4% |
| No. of active customers Nordic LTM (thousand) | 943 | 1 070 | 926 | 1 055 | 911 | 1 032 |
| No. of sessions Nordic (thousand) | 19 008 | 22 261 | 24 826 | 23 231 | 19 186 | 18 956 |
| No. of orders Nordic (thousand) | 369 | 435 | 502 | 536 | 352 | 393 |
| Average order value Nordic | 810 | 762 | 809 | 764 | 832 | 817 |
| No. of employees | 150 | 169 | 151 | 165 | 151 | 148 |
| Proportion of women employed | 62% | 62% | 60% | 60% | 64% | 59% |