Key figures

Key figures

2019 2020 2021 2022 2023
Net revenue (million) 1,452.2 1,394.1 1,428.4 1,299.0 1,060.8
Gross margin 23.3% 22.2% 44.7% 43.6% 47.9%
Operating margin -4.3% -3.3% -2.7% -4.3% 1.0%
Return rate 38% 34% 34.8% 36.0% 35.8%
Proportion of sales of own brands 44% 42% 39.4% 35.1% 38.2%
No. of active customers Nordic LTM (thousand) 1,147 1,128 1,137 1,083 973
No. of sessions Nordic (thousand) 104,807 107,625 103,632 96,159 88,185
No. of orders Nordic (thousand) 2,680 2,564 2,579 2,267 1,876
Average order value Nordic 726 712 749 794 777
No. of employees 382 372 250 221 158
Proportion of women employed 64% 62% 64% 61% 61%

Quarterly financial information

Q1 2024 Q1 2023 Q2 2024 Q2 2023 Q3 2024 Q3 2023
Net revenue (million) 222.2 234.2 314.1 288.6 239.6 236.4
Gross margin 49.1% 40.9% 54.7% 49.0% 54.5% 50.7%
Operating margin 0.6% -14.4% 9.7% 2.7% 10.5% 5.4%
Return rate 33.4% 37.8% 31.3% 38.0% 27.1% 34.3%
Proportion of sales of own brands 39.9% 35.8% 43.8% 41.2% 45.2% 39.4%
No. of active customers Nordic LTM (thousand) 943 1,070 926 1,055 911 1,032
No. of sessions Nordic (thousand) 19,008 22,261 24,826 23,231 19,186 18,956
No. of orders Nordic (thousand) 369 435 502 536 352 393
Average order value Nordic 810 762 809 764 832 817
No. of employees 150 169 151 165 151 148
Proportion of women employed 62% 62% 60% 60% 64% 59%